EF Works offers repairs, refurbishment, field service, installation/de-installation,
training, equipment appraisal and software support. These are available as Ad-hoc
service or Annual service contracts. We work with a global customer base and offers
a variety of service options.
< Repairs >
Most of our repairs are done in-house with a small proportion carried out with our
long-term partners in the US or Europe. Our repairs are backed with a minimum 30
days warranty. All jobs can be arranged with a phone call. Call for a RMA number
and details.
< Refurbishment >
We offer functional and cosmetic refurbishment for various tester/prober platforms.
This
also includes options upgrades.
< Field Service >
We have a team of factory trained engineers to perform a variety of service jobs.
Be
it equipment repairs, installation or de-installation.
< Training >
EF Works offers maintenance training for various tester platforms. Contact us for
details. Training can be arranged in our factory or onsite.
< Equipment Appraisal >
If you are buying a pre-owned equipment either through EF Works or other companies,
we offer a appraisal service where we can give you an assessment of the Equipment
that you are buying.We will assess the cosmetic as well as functionality (if it is
within our expertise and the equipment is still powered up) of the equipment. Photos
of equipment, boards, cables etc will be provided as well as current checkers and
diagnostics printouts.
< Ad-Hoc Service >
We respond to all service requests promptly.
Call us or email techsupport@ef-works.com
to get a quotation or a RMA number.
< Service Contract >
EF Works offers cost-effective annual full service contract for parts and maintenance.
All
contract customers will enjoy reduced field service rates and discounted parts purchase.
